Lead Waiter

Berjaya Construction · 📍 Bontang · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 16.000.000 per month
Berjaya Construction is looking for a skilled and experienced Lead Waiter to join our team in Bontang. As a Lead Waiter, you will be responsible for managing the dining area, ensuring excellent customer service, and maintaining high standards of food and beverage quality. This is a great opportunity to showcase your leadership skills and contribute to a vibrant dining experience.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of waiters to ensure efficient service and high customer satisfaction.,Maintain a clean and organized dining area, ensuring compliance with health and safety regulations.,Take orders, deliver food and beverages to customers, and ensure timely service.,Handle customer complaints and resolve issues professionally and promptly.,Monitor inventory levels and place orders for food and beverage restocking as needed.,Train and develop new waiters to ensure they meet the company's standards and expectations.,Ensure adherence to company policies and procedures, including health and safety regulations.,Participate in staff meetings and contribute to the improvement of service standards.

🎓 Kualifikasi & Syarat

Minimum 2 years of experience as a Waiter or similar role in the hospitality industry.,Proven leadership and team management skills.,Excellent communication and interpersonal skills.,Strong knowledge of food and beverage service standards.,Ability to work under pressure and meet tight deadlines.,Familiarity with health and safety regulations in the food service industry.,Ability to lift and carry heavy objects up to 20 kg.,Fluent in Indonesian and English.

🛠️ Keahlian

Leadership and team managementCustomer service and complaint resolutionInventory managementTraining and development of staffAdherence to health and safety regulationsMultilingual skills (Indonesian and English)
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