Lead Telemarketing

City Root Sentosa · 📍 Tangerang Selatan, Banten · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 16.000.000 per month
City Root Sentosa is looking for a dynamic and experienced Lead Telemarketing professional to join our team. In this role, you will be responsible for managing and leading a team of telemarketing agents, ensuring high-quality customer interactions and achieving sales targets. The ideal candidate will have a strong background in telemarketing, excellent communication skills, and the ability to motivate and develop their team.

📋 Tanggung Jawab Pekerjaan

Manage and lead a team of telemarketing agents, providing guidance and support to ensure high performance.,Develop and implement effective telemarketing strategies to achieve sales targets.,Monitor and track team performance, providing regular feedback and coaching.,Maintain and improve customer relationships through effective communication.,Ensure compliance with company policies and procedures.,Identify and address customer concerns and issues promptly.,Participate in team meetings and contribute to the development of team goals and objectives.,Stay updated with industry trends and best practices in telemarketing.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience in telemarketing, preferably in a leadership role.,Proven track record of achieving sales targets and team performance goals.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Experience with CRM systems and sales tracking tools.,Bachelor's degree in Business, Marketing, or a related field.,Fluency in Indonesian and English is a plus.,Valid SIM and KTP.

🛠️ Keahlian

Team leadership and managementSales and marketing strategiesCustomer relationship managementCRM and sales tracking toolsEffective communication and interpersonal skillsProblem-solving and decision-making skillsTime management and organizational skills
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